'I just got home and read both your messages - what good news!! I really appreciate your fast response and your willingness to help me out. Please feel free to quote me as a satisfied and impressed customer. I've purchased quite a few items on eBay and while good value is desired, service is often lacking from sellers of new merchandise. It's very refreshing to work with your company and enjoy the benefits of outstanding customer service.
Thanks very much!'
Neil
--------------------------------------------------------------------------------
'I just wanted to take a few minutes to tell you how pleased we are with our order, and that your company far exceeded our expectations. Thank you so much. The furniture arrived just before Easter, and the packaging was excellent. I was a little concerned about shipping this much from such a long distance. All furniture was received with not so much as a scratch on it. After a few hours of assembly (we had a large order), I found we were not missing even one screw or bolt. Your quality assurance program is excellent. Someone deserves a big thank you.
We have the furniture in place and could not be more pleased. It is everything we expected and then some. We looked locally at furniture costing twice as much, and not constructed or finished off nearly as nice as your Bali product line. You have made us believers.
As we proudly show off this furniture, I would hope that you will be seeing other orders from the Central Florida area. We certainly would not hesitate to order from you again and will recommend you to every one we can.
Thank you for taking the time to correspond with me, and for helping us with this order.'
Sincerely,
Vern
--------------------------------------------------------------------------------
'We are truly enjoying our beautiful new patio furniture and get a lot of compliments. I tell everyone about your furniture!
Thanks again for everything.'
Elizabeth
--------------------------------------------------------------------------------
'The furniture was delivered on Tuesday. We put it together that evening it is beautiful, sturdy, great quality! Thank you so much for all your support. I'll definitely recommend your company to my neighbors and friends.
I'll be glad to provide referrals to other perspective customers.'
Best regards,
Andrea
--------------------------------------------------------------------------------
'Thanks again for your sincere and prompt help and attention, and I especially appreciate that you stand behind the quality of the product you sell.'
Patricia
--------------------------------------------------------------------------------
'Received items in perfect condition. The products are fantastic! Thanks so much for making my transaction completely painless. This is the ONLY way to shop for patio furniture! Again, many thanks!'
Jeri
--------------------------------------------------------------------------------
'Just wanted to let you know the table was delivered today and it's lovely!!! Thank you so much for going above and beyond in helping me get it! My hubby even likes it! You're a doll! Have a great weekend.'
Dawne
--------------------------------------------------------------------------------
'Everything arrived in great shape. We put it all together and I love it! The chairs are very comfortable. Now my umbrella looks sad. We will have to get a new one...........Thanks again for all the e-mails reassuring us on the shipping...............I will recommend your company to my friends!!'
Linda
